Server management and outsourcing are crucial elements for ensuring the continuity and performance of your online services. Whether you are an SME, an e-commerce player, or a large company, entrusting the outsourcing of your infrastructure to experts allows you to focus on your core business while ensuring maximum availability
Why is server outsourcing essential?
In an increasingly competitive environment, every minute of server downtime results in significant financial losses, damages your brand image, and frustrates your users. Proactive and professional management of your servers ensures not only their smooth operation but also enhanced security and flexibility that supports your growth.
The risks of poor management
Our server management and outsourcing offer: Proactivity and peace of mind.
With our monitoring solutions, your physical and virtual servers are continuously monitored. We detect and anticipate incidents before they become critical, ensuring maximum availability of your infrastructure.
- Monitoring of vital system components (CPU, memory, storage, etc.).
- Real-time alert reporting and management, with immediate intervention.
We provide preventive and corrective maintenance for your servers, following ITIL best practices. This ensures the continuity of your services, even during peak periods.
- Regular checks of production servers to ensure their proper functioning.
- Proactive management of updates and security patches to maintain optimal performance levels.
Our teams are available at all times to manage incidents and respond to your support requests, minimizing service interruptions.
- Immediate handling of critical incidents with rapid restoration of services.
- Remote intervention to resolve issues, with the possibility of on-site intervention if necessary.
- Annual testing of the Business Continuity Plan (BCP) to ensure performance and continuity of services in the event of a disaster.
We relieve you of the management of third-party providers by handling incidents directly with your service providers (hosting, cloud, etc.). We provide you with clear reports and ensure complete transparency in problem resolution.
- Coordination with your providers for smooth management of your services.
- Monitoring of incidents until complete resolution.
Every six months, your dedicated Service Delivery Manager (SDM) will present you with a detailed report of the services performed, incidents handled, and recommendations to optimize your infrastructure.
- Satisfaction measures and integration of new needs.
- Recommendations to anticipate changes based on your growth.
The benefits for your business
Peace of mind
Entrust the management of your servers to certified experts to avoid unexpected failures and service interruptions.
Continuous availability
Your infrastructure is monitored and maintained in operational conditions 24/7, ensuring a high level of availability.
Cost reduction
Outsourcing allows you to better manage your internal resources while benefiting from a high-performing and scalable infrastructure.
Personalized technical support
You have a single dedicated contact who ensures the continuity of your services and supports you in your development projects.
Our technology partners
Choose peace of mind for your servers
Choosing our management and outsourcing service ensures you a high-performing, secure, and always available infrastructure. Don’t let failures slow down your growth; entrust the management of your servers to dedicated experts.
Contact us today for a free consultation and discover how we can assist you in managing your infrastructure.