Build an agile digital work environment

The paradigm shift in working methods during the first lockdown forced companies to massively migrate their employees to hybrid working methods. Forced by the pandemic, many of them have accelerated their digital workplace projects by investing in technologies that enable a digital workplace without location. An IT business model designed to allow employees to work anywhere and from anywhere.

The digital workspace model has definitively buried the classic vision of the office as a fixed place where professional activity takes place.  The new office is digital, flexible and ubiquitous. Whether it is the Home office or the Flex Office, the hybrid work environment provides the employee with flexibility, and the company with the agility that allows them to adapt to an uncertain environment that is now part of the long term.

This transformation of the office, which began before the crisis and which accelerated in 2020, will continue its momentum in 2021. According to a Club Décision DSI survey to its 1,400 members, in 2021 “companies should place a lot of emphasis on Digital workplace, Flexible workplace, teleworking, videoconferencing, and remote management tools”. After urgent deployments, it is up to companies to make these transformations part of a long-term strategy. They will have to strive to perpetuate hybrid work environments by deploying connected, mobile and secure work environments.

However, having the right tools for productivity, collaboration and communication, and integrating them to work together, are challenges that require a technology partner experienced in the exercise of integrating these tools. This is to avoid the pitfalls of uncontrolled technologies, which generally result in systems unsuited to the needs of the business. Systems integration is the trickiest part, because it is about building a fully cohesive digital ecosystem, where the different applications are coordinated and work together.

Ultimately, the integrator must deliver a work environment with applications that are transparently accessible and provide a user experience conducive to productivity. Cybersecurity is of course one of these major concerns, with topics such as the protection of teleworkers, that of incoming and outgoing data, but also the management of the risks of information leaks.